Thank you for applying for a credit account with SUPER CHEAP AUTO PTY LTD.
This online application service has been provided so we can process your application as quickly as possible.
To complete your application, we will ask for the following information to be provided:
If you require any assistance with your application, please contact Trade Accounts on 1800 723 722
CreditorWatch Pty Limited ACN (144 644 244) (“CreditorWatch” or “we”, “our” or “us”) is bound by the Privacy Act 1988 (as amended) (“Privacy Act”), including the Australian Privacy Principles. This Privacy Policy sets out how we treat the personal information that we collect, use and disclose and our procedures regarding the handling of personal and sensitive information, including the collection, use, disclosure and storage of information, as well as the right of individuals to access and correct that information.
From time to time, we may revise or update this Privacy Policy or our information handling practices. If we do so, the revised Privacy Policy will be published on our website www.creditorwatch.com.au
CreditorWatch may collect personal information in order to conduct our business, to provide and market our services and to meet our legal obligations. By using our website or our services, or by providing any personal information to us, you consent to the collection, use and disclosure of your personal information as set out in this Privacy Policy.
The types of personal information we may collect and hold includes (but is not limited to) personal information about:
Personal information that we collect and may hold include:
You are not obliged to provide personal information to CreditorWatch. However in many cases, if you do not provide your personal information to us, we may not be able to supply the relevant product or service that you have requested from us.
In some circumstances, you may provide to us, and we may collect from you, personal information of a third party. Where you provide the personal information of a third party, you must ensure that the third party is aware of this Privacy Policy, understands it and agrees to accept it.
If it is necessary to provide specific services to you, we may collect sensitive information about you. Under the Privacy Act, “sensitive information” includes but is not limited to information or an opinion about an individual’s racial or ethnic origin, religious belief, or criminal record and also includes health information about an individual. However, we will only collect sensitive information from you if you agree to provide it to us, you authorise us to obtain it from a third party or where the collection of the information is required or authorised by or under an Australian law or a Court/Tribunal order or otherwise where the collection is not prohibited under the Privacy Act. We will only use sensitive information in accordance with the Privacy Act and for the purpose for which it is provided.
We collect personal information in the following ways:
We may also collect information about you from third party suppliers and government database services.
We store personal information in computer storage facilities and paper-based files. We take steps to protect your personal information against loss, unauthorised access, use modification or disclosure. Some examples of the steps we take to protect your personal information include:
Information that may identify you as a user may be gathered during your access with our website.
Our website includes pages that use ‘cookies’. A cookie is a unique identification number that allows the server to identify and interact more effectively with your computer. The cookie assists us in identifying what our users find interesting on our website.
A cookie will be allocated each time you use our website. The cookie does not identify you as an individual in our data collection process, however it does identify your Internet Service Provider.
You can configure your web browser to refuse cookies. If you do so, you may not be able to use all or part of our website.
CreditorWatch, or its related body corporates in the ATI Group, may collect some personal information that is a government related identifier.
Personal information from identity documents may be provided to the document issuer or official record holder via third party systems for the purpose of confirming your identity, for example, the Australian Government’s Document Verification Service (DVS). Where CreditorWatch does collect government related identifiers, they are maintained on a separate database for audit and compliance purposes.
CreditorWatch may use or disclose a government related identifier where:
We collect, hold, use and disclose personal information for a variety of business purposes including:
We also collect, hold, use and disclose your personal information to:
If you do not wish to disclose your personal information for the purpose of direct marketing or you would like to opt-out of receiving direct marketing communications, you can do so by contacting the CreditorWatch Privacy Officer using the contact details set out below, or by following the instructions to unsubscribe which are contained in a communication that you receive from us.
The ATI Group and Related Companies
The ATI Group includes our parent company Australian Technology Innovators Pty Ltd, LEAP Legal Software Pty Ltd, InfoTrack Group Pty Ltd and their subsidiaries, CNCNA Pty Ltd (trading as eCompanies), InfoTrack Limited (NZ), InfoTrack Group Limited (UK) and its subsidiaries, and LotSearch Pty Ltd. Different companies within the ATI Group provide different services.
The ATI Group may share information with our integration partners to ensure the smooth running of the services which we, and they, provide. These partners include Sympli Pty Ltd, Practice Evolve Group Pty Ltd and its subsidiaries, Legal Software Developments Pty Ltd and its subsidiaries, and other partners as mentioned on our website and updated from time to time. At times, we may need to provide personal information to them to help them run their businesses or for reporting purposes. We may also share your personal information within the wider Australian Technology Innovators Pty Ltd group companies (ATI Group) and with our service providers for the purposes outlined above.
Third Party Service Providers
We may disclose your personal information to third party service providers who assist us in providing the services you request, including public authorities and providers of information services.
We may also disclose your personal information to third parties who work with us in our business to promote, market or improve the services that we provide, including:
We may also combine your personal information with information available from other sources, including the entities mentioned above, to help us provide better services to you.
Where we do share information with third parties, we require that there are contracts in place that only allow use and disclosure of personal information to provide the service and that protect your personal information in accordance with the Privacy Act. Otherwise, we will disclose personal information to others if you’ve given us permission, or if the disclosure relates to the main purpose for which we collected the information and you would reasonably expect us to do so.
As a credit reporting agency, we may share your credit information in accordance with industry consumer credit reporting standards including:
These standards ensure that your personal information in relation to your consumer credit is managed regarding:
We do not presently disclose personal information to any organisations located overseas; however, we do disclose information in Australia, for the purposes described above, to some multinational organisations that are located both in Australia and overseas, including the United Kingdom, the United States and New Zealand.
If you are a resident of the European Union for the purposes of the GDPR, then in addition to what is set out above, the following applies to you.
CreditorWatch is a data controller and processor for the purposes of the GDPR and by your consenting to this Privacy Policy, CreditorWatch is able to process your Personal Information in accordance with this Privacy Policy.
In providing services to you, CreditorWatch may make use of a number of automated processes using your Personal Information and your activity on our site as tracked by us, in order to provide more tailored and relevant services to you.
In addition to your rights set out above, you may update or rectify any of your Personal Information that we hold about you, in the manner described in the “How you can access your personal information” paragraph above.
You have a right to request access to your personal information which we hold about you and to request its correction. You can make such a request by contacting the CreditorWatch Privacy Officer using the contact details set out in this policy.
We will respond to any such request for access as soon as reasonably practicable. Where access is to be given, we will provide you with a copy or details of your personal information in the manner requested by you where it is reasonable and practicable to do so.
We will not charge you a fee for making a request to access your personal information. However, we may charge you a reasonable fee for giving you access to your personal information.
In some cases, we may refuse to give you access to the information you have requested or only give you access to certain information. If we do this, we will provide you with a written statement setting out our reasons for refusal, except where it would be unreasonable to do so.
We will take such steps (if any) as are reasonable in the circumstances to make sure that the personal information we collect, use or disclose is accurate, complete, up to date and relevant.
If you believe the personal information we hold about you is inaccurate, irrelevant, out of date or incomplete, you can ask us to update or correct it. To do so, please contact us using the contact details listed below.
If we refuse your request to correct your personal information, we will let you know why. You also have the right to request that a statement be associated with your personal information that says you believe it is inaccurate, incomplete, irrelevant, misleading or out of date.
If you have any questions about this Privacy Policy, if you wish to correct or update information we hold about you or if you wish to request access or correction of your personal information or make a complaint about a breach by CreditorWatch of the Australian Privacy Principles (including the way we have collected, disclosed or used your personal information), please contact:
CreditorWatch Privacy Officer GPO Box 4029 Sydney NSW 2001 privacy@creditorwatch.com.au 1800 738 524
We will acknowledge and investigate any complaint about the way we manage personal information as soon as practicable. We will take reasonable steps to remedy any failure to comply with our privacy obligations. If you are unhappy with our handling of the complaint, you may contact the Australian Information Commissioner.
Last update: 29 May 2019
1. Policy Statement:
This privacy policy will apply to Super Retail Group Limited and any of its subsidiary companies which are required by law to have a privacy policy. This privacy policy and updated versions of it, will be published on Super Retail Group Limited’s website and the websites of its relevant subsidiary companies. A reference to ‘we’ or ‘us’ in this privacy policy means Super Retail Group Limited or relevant subsidiary company and a reference to ‘you’ means an individual person protected by the provisions of the Privacy Act 1988.
2. Our Commitment To You
We are committed to protection of your personal information and the purpose of this policy is to ensure that we meet that commitment by managing your personal information in an open and transparent way.
3. Our Aim
Our aim is to have sufficient practices, procedures and systems relating so that we can ensure that we comply with the Australian Privacy Principles, New Zealand Information Privacy Principles and any other applicable codes. We also aim to deal with inquiries or complaints from the public how we deal with people’s personal information.
4. Obtaining a Copy of this Policy
The current version of this policy is available free of charge on our website. If you ask for a copy of this policy in a particular different form, we will try to give you a copy in a different form but in some circumstances this may incur a charge.
5. Why Do We Deal With Personal Information?
We deal with your personal information for a number of reasons, including, to assist you with shopping in-store and online with us, so that you can join our club memberships and to deal with your inquiries to our customer interaction centre, to name a few. We hope that by doing this, we can strive to continue to improve the level of customer service that we offer to you.
6. What Type of Personal Information Do We Deal With?
Personal information is information that identifies you or is reasonably linked to you. The kinds of personal information we collect may include contact and payment information like your name, email and physical address and phone number.
7. When We Ask For Your Personal Information
7.1 We won’t collect your personal information unless it is reasonably necessary for our functions or activities.
7.2 We won’t collect sensitive information about you unless you allow us to and we need the information for our functions or activities or unless we are required or allowed to by law to do so.
7.3 We will only collect personal information in a lawful and fair way.
7.4 We will collect personal information about you only from you unless it is not reasonable or practical to do so.
8. When We Don’t Ask For Your Personal Information
8.1 If we receive your personal information and we haven’t asked for it, we will determine whether or not we are allowed to collect that that personal information. Sometimes we may have to use or disclose that personal information in order to determine if we are allowed to collect it.
8.2 If we are not allowed to collect the personal information, we will promptly destroy it or ensure it is not capable of identifying you.
8.3 If we are allowed to collect the personal information, we will treat it in the same way as we treat personal information that we ask for.
9. About Your Personal Information
9.1 If we collect personal information about you, we will take reasonable steps to make sure you are aware of:
(a) our identity and contact details;
(b) if we collect the personal information from someone other than you or we think you may not be aware that we have collected your personal information, then the fact that we have collected the personal information and how we collected it;
(c) if we are required or allowed to collect the personal information then the fact that we are required or allowed to collect it as well as the details of the law that requires or allows us to collect it;
(d) why we are collecting your personal information;
(e) the main consequences for you if we don’t collect all or some of your personal information;
(f) anyone else, or the types of any other entities, bodies or persons, to who we usually disclose personal information we collect;
(g) that our privacy policy contains information about how you may access your personal information that we hold and how you can have it corrected;
(h) that our privacy policy contains information about how you may make a complaint about a breach of the Australian Privacy Principles, or a registered code (if any) that apply to us, and how we will deal with complaints;
(i) whether we are likely to disclose the personal information to someone overseas;
(j) if we are likely to disclose the personal information to someone overseas, then the countries in which they are likely to be located if it is practicable for us to tell you or to otherwise make the you aware of them.
10. Dealing With Your Personal Information for Secondary Purposes
10.1 If we hold your personal information that was collected for a particular purpose (the primary purpose), we won’t use or disclose the information for another purpose (the secondary purpose) unless:
(a) you allow us to; or
(b) we are required or allowed to by law;
(c) we believe that the use or disclosure of the information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body and we will keep records of that use or disclosure.
(d) you would reasonably expect us to deal with the information for the secondary purpose and the secondary purpose is:
(i) if the information is sensitive information—directly related to the primary purpose; or
(ii) if the information is not sensitive information—related to the primary purpose; or
10.2 If we are required to by law, we will take reasonable steps to ensure that the information is not capable of identifying you before we disclose it.
10.3 If we collect personal information from one of our related companies this clause applies as if our primary purpose for the collection of the information was the primary purpose for which the related company collected the information.
11. Direct Marketing
11.1 If we hold your personal information we won’t use or disclose the information for the purpose of direct marketing without your consent, except as provided below.
11.2 We may use or disclose your personal information (other than sensitive information) for the purpose of direct marketing if:
(a) we collected the information from you;
(b) you would reasonably expect us to use or disclose the information for that purpose;
(c) we provide you the opportunity to easily request not to receive direct marketing communications from us; and
(d) you haven’t made such a request to us.
11.3 We may also use or disclose your personal information (other than sensitive information) for the purpose of direct marketing if:
(a) we collected the information from:
(i) you and you would not reasonably expect us to use or disclose the information for that purpose; or
(ii) someone other than you; and
(b) either:
(i) you have consented to the use or disclosure of the information for that purpose; or
(ii) it isn’t practical to obtain that consent; and
(c) we provide a simple way for you to easily request not to receive direct marketing communications from us; and
(d) in each direct marketing communication with you:
(i) we include a prominent statement that you may make such a request; or
(ii) we otherwise draws your attention to the fact that you may make such a request; and
(e) you haven’t made such a request to us.
11.4 If we use or disclose your personal information:
(a) for the purpose of direct marketing by us you may request not to receive direct marketing communications from us; or
(b) for the purpose of facilitating direct marketing by someone else you may request us not to use or disclose the information for that purpose; and
(c) you may request us to provide its source of the information.
11.5 If you make a request under clause 11.4 we will not charge you for the making the request or meeting it and we will respond to the request in a reasonable time as required by law.
12. Quality of Personal Information
We will take reasonable steps to ensure that the personal information that we collect or use is accurate, up to date and complete.
13. Security of Personal Information
13.1 We will take reasonable steps to protect your personal information, including from misuse, interference and unauthorised access or disclosure.
13.2 If we no longer need your personal information and we are allowed to do so by law, then we may destroy the information or make sure that it is can no longer identify you.
14. Remaining Anonymous
Except where it isn’t practical or where the law provides otherwise, you do not have to identify yourself or you may wish to use a pseudonym instead of your real name when dealing with us on a matter.
15. Access to Your Personal Information
15.1 You may ask us for access to your personal information. Please direct any requests for access to your personal information to our Privacy Officer whose contact details are provided on our website at www.superretailgroup.com.
15.2 There are some times when we won’t give you access to your personal information, they are when:
(a) we reasonably believe that giving access would pose a serious threat to the life, health or safety of any person, or to public health or public safety;
(b) giving access would have an unreasonable impact on the privacy of another person;
(c) the request for access is frivolous or vexatious;
(d) the information relates to existing or anticipated legal proceedings between us and you, and would not be accessible by the process of discovery in those proceedings;
(e) giving access would reveal our intentions in relation to negotiations with the you in such a way as to prejudice those negotiations;
(f) we are allowed or required by law not to give you access;
(g) we suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in and that giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
(h) giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
(i) giving access would reveal evaluative information we have generated in connection with a commercially sensitive decision-making process.
15.3 If you ask to access to your personal information we will respond within a reasonable time and give you access in the way you ask, if it is reasonable and practicable to do so.
15.4 If we don’t give you access to your personal information or don’t give access in the way you ask, we will try to give you access in a different way that meets both your needs and our needs. If we can’t do that, then we will give you a written notice that sets out:
(a) the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so; and
(b) the options available to you to make a complaint about the refusal; and
(c) anything else we have to tell you by law.
15.5 We may charge you a reasonable fee for giving access to your personal information that we hold but we won’t charge you just for making the request.
16. Correction of Personal Information
16.1 We will take reasonable steps to correct your personal information if we believe it is inaccurate, out of date, incomplete, irrelevant or misleading or if you ask us to correct it.
16.2 If we correct your personal information that we disclosed to someone else and you ask us to notify them of the correction, we will take reasonable steps to give that notification unless it is not practicable or the law requires us not to.
16.3 If we don’t correct your personal information, we will give you a written notice setting out:
(a) why it hasn’t been corrected, unless it would be unreasonable to do so; and
(b) how you may make a compliant should you wish to do so; and
16.4 If we don’t correct your personal information then you may ask us to put a statement with your information stating that it may be inaccurate, out of date, incomplete, irrelevant or misleading. If you ask us to do this, we will take reasonable steps to put the statement with your information.
16.5 If you ask us to correct your personal information or to put a statement with it, we will respond to your request within a reasonable time. We won’t charge you a fee for making of request, for correcting your personal information or for putting a statement with your information.
17. Overseas Disclosure of Personal Information
Before we disclose your personal information to someone overseas we will take reasonable steps to ensure that they don’t breach the Australian Privacy Principles in relation to your personal information. Please note however, that this won’t apply when you consent to us disclosing your personal information in that or if we are allowed or required by law to make an overseas disclosure of your personal information.
18. Where Your Personal Information May Go
If we do disclose your personal information to someone overseas, they are likely to be located in any one or more of the following countries:
(a) New Zealand
19. What if You Are Not Happy With The Way We Treat Your Personal Information?
If you have any queries or would like to raise any concerns about your personal information, please e-mail, or write to us at the following;
Email:
privacy@superretailgroup.com
Postal Address:
Privacy Officer,
Super Retail Group Limited,
PO Box 344
Strathpine Queensland 4500
Or visit our Website at:
http://www.superretailgroup.com/privacy-and-security