Thank you for applying for a credit account with SUPER CHEAP AUTO PTY LTD.
This online application service has been provided so we can process your application as quickly as possible.
To complete your application, we will ask for the following information to be provided:
If you require any assistance with your application, please contact our accounts department on 1300 787 570
CreditorWatch is a provider of credit reporting services.
The Service involves the storage of Data about a company or individual. That Data can include personal information. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, bank account details, taxation details, and accounting and financial information.
CreditorWatch may collect personal information directly from You when You:
You can always choose not to provide Your personal information to CreditorWatch, but it may mean that we are unable to provide You with the Service.
Through Your use of the Service, CreditorWatch may also collect information from You about someone else. If You provide CreditorWatch with personal information about someone else, You must ensure that You are authorised to disclose that information to CreditorWatch and that, without CreditorWatch taking any further steps required by applicable data protection or privacy laws, CreditorWatch may collect, use and disclose such information for the purposes described in this Policy.
This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual’s right to obtain access to that information, CreditorWatch’s identity, and how to contact CreditorWatch.
Where requested to do so by CreditorWatch, You must also assist CreditorWatch with any requests by the individual to access or update the personal information You have collected from them and entered into the Service.
CreditorWatch collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, CreditorWatch may use the personal information we have collected from You for purposes related to the Services including to:
By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. CreditorWatch will only use Your personal information for the purposes described in this Policy or with Your express permission.
It is Your responsibility to keep Your password to the Service safe. You should notify us as soon as possible if You become aware of any misuse of Your password, and immediately change your password within the Service or via the forgot password process.
By using the Service, You agree that CreditorWatch can access, aggregate and use non-personally identifiable data CreditorWatch has collected from You. This data will in no way identify You or any other individual.
CreditorWatch may use this aggregated non-personally identifiable data to:
All Data, including personal and non-personal information, that is entered into the Service by You, or automatically imported on Your instruction, is transferred to CreditorWatch’s servers as a function of transmission across the Internet. By using the Service, You consent to Your personal information being transferred to our servers as set out in this Policy.
Currently our servers are located in Australia, primarily by Global Switch Pty Ltd. (Global Switch), and Your personal information will be routed through, and stored on, those servers as part of the Service. Global Switch complies with relevant aspects of the U.S.-EU Safe Harbor Framework and has certified that it adheres to relevant Safe Harbor Privacy Principles. If the location of our servers change in the future, we will update this Policy. You should review our Policy regularly to keep informed of any updates.
By providing Your personal information to CreditorWatch, You consent to CreditorWatch storing Your personal information on servers hosted in Australia. While Your personal information will be stored on servers located in the Australia, it will remain within CreditorWatch’s effective control at all times. The server host’s role is limited to providing a hosting and storage service to CreditorWatch, and we’ve taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, Your personal information.
CreditorWatch is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. Your personal information is stored on secure servers that have SSL Certificates issued by leading certificate authorities Symantec Corporation, and all Data transferred between You and the Service is encrypted.
However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.
We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.
CreditorWatch will only disclose the personal information You have provided to us to entities outside the CreditorWatch group of companies if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.
CreditorWatch will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that CreditorWatch may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.
The third parties who host our servers do not control, and are not permitted to access or use Your personal information except for the limited purpose of storing the information. This means that, for the purposes of Australian privacy legislation and Australian users of the Service, CreditorWatch does not currently “disclose” personal information to third parties located overseas.
If you choose to pay for the Service by credit card, Your credit card details are not stored by the Service and cannot be accessed by CreditorWatch staff. Your credit card details are encrypted and securely stored by Data Vault provided by Commonwealth Bank Of Australia to enable CreditorWatch to automatically bill your credit card on a recurring basis. You should review Data Vault by Commonwealth Bank of Australia to ensure you are happy with it.
It is Your responsibility to ensure that the personal information You provide to us is accurate, complete and up-to-date. You may request access to the information we hold about You, or request that we update or correct any personal information we hold about You, by setting out Your request in writing and sending it to us at email@example.com
CreditorWatch will process Your request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet Your request, we will let you know why. For example, it may be necessary for us to deny Your request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process Your request in the manner You have requested. In some circumstances, it may be necessary for us to seek to arrange access to Your personal information through a mutually agreed intermediary (for example, the Subscriber).
We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service. However, we may also be required to keep some of Your personal information for specified periods of time, for example under certain laws relating to corporations, money laundering, and financial reporting legislation.
In providing the Service, CreditorWatch utilises "cookies". A cookie is a small text file that is stored on Your computer for record-keeping purposes. A cookie does not identify You personally or contain any other information about You but it does identify Your computer.
We and some of our affiliates and third-party service providers may use a combination of “persistent cookies” (cookies that remain on Your hard drive for an extended period of time) and “session ID cookies” (cookies that expire when You close Your browser) on the Website to, for example, track overall site usage, and track and report on Your use and interaction with ad impressions and ad services.
You can set your browser to notify You when You receive a cookie so that You will have an opportunity to either accept or reject it in each instance. However, You should note that refusing cookies may have a negative impact on the functionality and usability of the Website.
We do not respond to or honour “Do Not Track” requests at this time.
CreditorWatch sends billing information, product information, Service updates and Service notifications to You via email. Our emails will contain clear and obvious instructions describing how You can choose to be removed from any mailing list not essential to the Service. CreditorWatch will remove You at Your request.
If You wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:
Our Privacy Officer will endeavour to:
CreditorWatch reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. CreditorWatch will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.
1. Policy Statement:
2. Our Commitment To You
We are committed to protection of your personal information and the purpose of this policy is to ensure that we meet that commitment by managing your personal information in an open and transparent way.
3. Our Aim
Our aim is to have sufficient practices, procedures and systems relating so that we can ensure that we comply with the Australian Privacy Principles, New Zealand Information Privacy Principles and any other applicable codes. We also aim to deal with inquiries or complaints from the public how we deal with people’s personal information.
4. Obtaining a Copy of this Policy
The current version of this policy is available free of charge on our website. If you ask for a copy of this policy in a particular different form, we will try to give you a copy in a different form but in some circumstances this may incur a charge.
5. Why Do We Deal With Personal Information?
We deal with your personal information for a number of reasons, including, to assist you with shopping in-store and online with us, so that you can join our club memberships and to deal with your inquiries to our customer interaction centre, to name a few. We hope that by doing this, we can strive to continue to improve the level of customer service that we offer to you.
6. What Type of Personal Information Do We Deal With?
Personal information is information that identifies you or is reasonably linked to you. The kinds of personal information we collect may include contact and payment information like your name, email and physical address and phone number.
7. When We Ask For Your Personal Information
7.1 We won’t collect your personal information unless it is reasonably necessary for our functions or activities.
7.2 We won’t collect sensitive information about you unless you allow us to and we need the information for our functions or activities or unless we are required or allowed to by law to do so.
7.3 We will only collect personal information in a lawful and fair way.
7.4 We will collect personal information about you only from you unless it is not reasonable or practical to do so.
8. When We Don’t Ask For Your Personal Information
8.1 If we receive your personal information and we haven’t asked for it, we will determine whether or not we are allowed to collect that that personal information. Sometimes we may have to use or disclose that personal information in order to determine if we are allowed to collect it.
8.2 If we are not allowed to collect the personal information, we will promptly destroy it or ensure it is not capable of identifying you.
8.3 If we are allowed to collect the personal information, we will treat it in the same way as we treat personal information that we ask for.
9. About Your Personal Information
9.1 If we collect personal information about you, we will take reasonable steps to make sure you are aware of:
(a) our identity and contact details;
(b) if we collect the personal information from someone other than you or we think you may not be aware that we have collected your personal information, then the fact that we have collected the personal information and how we collected it;
(c) if we are required or allowed to collect the personal information then the fact that we are required or allowed to collect it as well as the details of the law that requires or allows us to collect it;
(d) why we are collecting your personal information;
(e) the main consequences for you if we don’t collect all or some of your personal information;
(f) anyone else, or the types of any other entities, bodies or persons, to who we usually disclose personal information we collect;
(i) whether we are likely to disclose the personal information to someone overseas;
(j) if we are likely to disclose the personal information to someone overseas, then the countries in which they are likely to be located if it is practicable for us to tell you or to otherwise make the you aware of them.
10. Dealing With Your Personal Information for Secondary Purposes
10.1 If we hold your personal information that was collected for a particular purpose (the primary purpose), we won’t use or disclose the information for another purpose (the secondary purpose) unless:
(a) you allow us to; or
(b) we are required or allowed to by law;
(c) we believe that the use or disclosure of the information is reasonably necessary for one or more enforcement related activities conducted by, or on behalf of, an enforcement body and we will keep records of that use or disclosure.
(d) you would reasonably expect us to deal with the information for the secondary purpose and the secondary purpose is:
(i) if the information is sensitive information—directly related to the primary purpose; or
(ii) if the information is not sensitive information—related to the primary purpose; or
10.2 If we are required to by law, we will take reasonable steps to ensure that the information is not capable of identifying you before we disclose it.
10.3 If we collect personal information from one of our related companies this clause applies as if our primary purpose for the collection of the information was the primary purpose for which the related company collected the information.
11. Direct Marketing
11.1 If we hold your personal information we won’t use or disclose the information for the purpose of direct marketing without your consent, except as provided below.
11.2 We may use or disclose your personal information (other than sensitive information) for the purpose of direct marketing if:
(a) we collected the information from you;
(b) you would reasonably expect us to use or disclose the information for that purpose;
(c) we provide you the opportunity to easily request not to receive direct marketing communications from us; and
(d) you haven’t made such a request to us.
11.3 We may also use or disclose your personal information (other than sensitive information) for the purpose of direct marketing if:
(a) we collected the information from:
(i) you and you would not reasonably expect us to use or disclose the information for that purpose; or
(ii) someone other than you; and
(i) you have consented to the use or disclosure of the information for that purpose; or
(ii) it isn’t practical to obtain that consent; and
(c) we provide a simple way for you to easily request not to receive direct marketing communications from us; and
(d) in each direct marketing communication with you:
(i) we include a prominent statement that you may make such a request; or
(ii) we otherwise draws your attention to the fact that you may make such a request; and
(e) you haven’t made such a request to us.
11.4 If we use or disclose your personal information:
(a) for the purpose of direct marketing by us you may request not to receive direct marketing communications from us; or
(b) for the purpose of facilitating direct marketing by someone else you may request us not to use or disclose the information for that purpose; and
(c) you may request us to provide its source of the information.
11.5 If you make a request under clause 11.4 we will not charge you for the making the request or meeting it and we will respond to the request in a reasonable time as required by law.
12. Quality of Personal Information
We will take reasonable steps to ensure that the personal information that we collect or use is accurate, up to date and complete.
13. Security of Personal Information
13.1 We will take reasonable steps to protect your personal information, including from misuse, interference and unauthorised access or disclosure.
13.2 If we no longer need your personal information and we are allowed to do so by law, then we may destroy the information or make sure that it is can no longer identify you.
14. Remaining Anonymous
Except where it isn’t practical or where the law provides otherwise, you do not have to identify yourself or you may wish to use a pseudonym instead of your real name when dealing with us on a matter.
15. Access to Your Personal Information
15.1 You may ask us for access to your personal information. Please direct any requests for access to your personal information to our Privacy Officer whose contact details are provided on our website at www.superretailgroup.com.
15.2 There are some times when we won’t give you access to your personal information, they are when:
(a) we reasonably believe that giving access would pose a serious threat to the life, health or safety of any person, or to public health or public safety;
(b) giving access would have an unreasonable impact on the privacy of another person;
(c) the request for access is frivolous or vexatious;
(d) the information relates to existing or anticipated legal proceedings between us and you, and would not be accessible by the process of discovery in those proceedings;
(e) giving access would reveal our intentions in relation to negotiations with the you in such a way as to prejudice those negotiations;
(f) we are allowed or required by law not to give you access;
(g) we suspect that unlawful activity, or misconduct of a serious nature, that relates to our functions or activities has been, is being or may be engaged in and that giving access would be likely to prejudice the taking of appropriate action in relation to the matter;
(h) giving access would be likely to prejudice one or more enforcement related activities conducted by, or on behalf of, an enforcement body; or
(i) giving access would reveal evaluative information we have generated in connection with a commercially sensitive decision-making process.
15.3 If you ask to access to your personal information we will respond within a reasonable time and give you access in the way you ask, if it is reasonable and practicable to do so.
15.4 If we don’t give you access to your personal information or don’t give access in the way you ask, we will try to give you access in a different way that meets both your needs and our needs. If we can’t do that, then we will give you a written notice that sets out:
(a) the reasons for the refusal except to the extent that, having regard to the grounds for the refusal, it would be unreasonable to do so; and
(b) the options available to you to make a complaint about the refusal; and
(c) anything else we have to tell you by law.
15.5 We may charge you a reasonable fee for giving access to your personal information that we hold but we won’t charge you just for making the request.
16. Correction of Personal Information
16.1 We will take reasonable steps to correct your personal information if we believe it is inaccurate, out of date, incomplete, irrelevant or misleading or if you ask us to correct it.
16.2 If we correct your personal information that we disclosed to someone else and you ask us to notify them of the correction, we will take reasonable steps to give that notification unless it is not practicable or the law requires us not to.
16.3 If we don’t correct your personal information, we will give you a written notice setting out:
(a) why it hasn’t been corrected, unless it would be unreasonable to do so; and
(b) how you may make a compliant should you wish to do so; and
16.4 If we don’t correct your personal information then you may ask us to put a statement with your information stating that it may be inaccurate, out of date, incomplete, irrelevant or misleading. If you ask us to do this, we will take reasonable steps to put the statement with your information.
16.5 If you ask us to correct your personal information or to put a statement with it, we will respond to your request within a reasonable time. We won’t charge you a fee for making of request, for correcting your personal information or for putting a statement with your information.
17. Overseas Disclosure of Personal Information
Before we disclose your personal information to someone overseas we will take reasonable steps to ensure that they don’t breach the Australian Privacy Principles in relation to your personal information. Please note however, that this won’t apply when you consent to us disclosing your personal information in that or if we are allowed or required by law to make an overseas disclosure of your personal information.
18. Where Your Personal Information May Go
If we do disclose your personal information to someone overseas, they are likely to be located in any one or more of the following countries:
(a) New Zealand
19. What if You Are Not Happy With The Way We Treat Your Personal Information?
If you have any queries or would like to raise any concerns about your personal information, please e-mail, or write to us at the following;
Super Retail Group Limited,
PO Box 344
Strathpine Queensland 4500
Or visit our Website at: